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Mac TCO Intelligence Platform

Apple Fleet

Mac Devices
MacBook Air 13" M5 (12W)
0250
Mobile Devices
iOS / iPadOS
0500

Windows PC

PC Workstations
Lenovo ThinkPad L14 Gen 6 (45W)
0500
Human vs Managed Service

The True Cost of MDM Talent

A full-time internal hire looks simple on paper, but carries hidden overheads, rigid 40-hour limits, and vacation risks.

In-House Engineer

Single point of failure model

Estimated Internal OPEX
$156k - $182k/year

Based on $120,000 - $140,000 base salary + 30% benefits, taxes, & hardware overhead

Strict 40-Hour Limit

Offline nights, weekends, holidays. Vulnerable during PTO or sick days.

Knowledge Silos

Relying on one person for Jamf, networking, and procurement restricts scale.

Amaris Setup

CoE Managed Service Model

Gold Tier
BEST VALUE
$72,000/year OPEX
($6,000/mo)
Upfront Initial Investment
$8,000Save $2,500 vs Silver (Retainer waived)

(Retainer Waived + Jamf Premium Onboarding)

Up to 175 devices ($125 per extra)

Up to 24h coverage

1-hour Critical SLA

Full AFS procurement

Save ~54% Annually
vs In-House

Personnel Cost Calculator

Enter your IT team size and average salary to see how each Amaris tier compares. Each tier provides 3-4x the expert coverage of a single hire.

1
120
$120,000
$60K$250K
Your Total Annual Cost
$156,000
1 person × $120,000 × 1.3 (benefits)
Your In-House Team1 person · 40 hrs/wk · Limited backup
$156,000/yr
Baseline: $156,000 / Year
BronzeShared team rotation · 9AM-5PM ET
Save 81% ($126,000)$30,000/yr
$2,500/mo · 4-hour SLA · Up to 50 devices1.5× team coverage
Silver2-3 specialist rotation · 7AM-10PM ET
Save 73% ($114,000)$42,000/yr
$3,500/mo · 2-hour SLA · Up to 100 devices2.5× team coverage
Gold3-4 dedicated experts · Up to 24h★ RECOMMENDED
Save 54% ($84,000)$72,000/yr
$6,000/mo · 1-hour critical SLA · Up to 175 devices3.5× team coverage
Best value: At $72K/yr you get a team of 3-4 Apple-certified engineers with 1-hour critical SLA and up-to-24h coverage: far surpassing one person's 40 weekly hours. The team provides cross-domain expertise in Jamf, networking, identity, and procurement.
Platinum5+ experts + TAM · 24/7/365ENTERPRISE
Save 23% ($36,000)$120,000/yr
$10,000/mo · 30-min critical SLA · Up to 300 devices6.0× team coverage
Gold Tier Savings
$84,000
54% less than in-house
Team Coverage
3.5×
More experts than your 1 hire
Hours Coverage
Up to 24h
vs 40 hrs/wk in-house

The Platinum tier at $120K/yr beats your $156,000 cost with 5+ experts, a dedicated TAM, and 30-minute critical SLA.