Mac TCO Intelligence Platform
VS
Apple Fleet
Mac Devices
MacBook Air 13" M5 (12W)
0250
Mobile Devices
iOS / iPadOS
0500
Windows PC
PC Workstations
Lenovo ThinkPad L14 Gen 6 (45W)
0500
Human vs Managed Service
The True Cost of MDM Talent
A full-time internal hire looks simple on paper, but carries hidden overheads, rigid 40-hour limits, and vacation risks.
In-House Engineer
Single point of failure model
Estimated Internal OPEX
$156k - $182k/year
Based on $120,000 - $140,000 base salary + 30% benefits, taxes, & hardware overhead
Strict 40-Hour Limit
Offline nights, weekends, holidays. Vulnerable during PTO or sick days.
Knowledge Silos
Relying on one person for Jamf, networking, and procurement restricts scale.
Amaris Setup
CoE Managed Service Model
Gold Tier
BEST VALUE
$72,000/year OPEX
($6,000/mo)
Upfront Initial Investment
$8,000Save $2,500 vs Silver (Retainer waived)
(Retainer Waived + Jamf Premium Onboarding)
Up to 175 devices ($125 per extra)
Up to 24h coverage
1-hour Critical SLA
Full AFS procurement
Save ~54% Annually
vs In-HousePersonnel Cost Calculator
Enter your IT team size and average salary to see how each Amaris tier compares. Each tier provides 3-4x the expert coverage of a single hire.
1
120
$120,000
$60K$250K
Your Total Annual Cost
$156,000
1 person × $120,000 × 1.3 (benefits)
Your In-House Team1 person · 40 hrs/wk · Limited backup
Baseline: $156,000 / Year
BronzeShared team rotation · 9AM-5PM ET
Save 81% ($126,000)$30,000/yr
$2,500/mo · 4-hour SLA · Up to 50 devices1.5× team coverage
Silver2-3 specialist rotation · 7AM-10PM ET
Save 73% ($114,000)$42,000/yr
$3,500/mo · 2-hour SLA · Up to 100 devices2.5× team coverage
Gold3-4 dedicated experts · Up to 24h★ RECOMMENDED
Save 54% ($84,000)$72,000/yr
$6,000/mo · 1-hour critical SLA · Up to 175 devices3.5× team coverage
Best value: At $72K/yr you get a team of 3-4 Apple-certified engineers with 1-hour critical SLA and up-to-24h coverage: far surpassing one person's 40 weekly hours. The team provides cross-domain expertise in Jamf, networking, identity, and procurement.
Platinum5+ experts + TAM · 24/7/365ENTERPRISE
Save 23% ($36,000)$120,000/yr
$10,000/mo · 30-min critical SLA · Up to 300 devices6.0× team coverage
Gold Tier Savings
$84,000
54% less than in-house
Team Coverage
3.5×
More experts than your 1 hire
Hours Coverage
Up to 24h
vs 40 hrs/wk in-house
The Platinum tier at $120K/yr beats your $156,000 cost with 5+ experts, a dedicated TAM, and 30-minute critical SLA.